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Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Awakened Aesthetics & Coaching (“I”, “me”, “my”) collects, uses and protects your personal information when you use this website or get in touch. I am committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I am

Awakened Aesthetics & Coaching is the data controller for the information collected through this website. If you have any questions about this policy or your data, you can contact me at hello@awakenedaesthetics.co.uk.

The information I collect

I may collect and process the following information:

  • Contact details you provide through the contact form — your name, email address, phone number (if given) and the content of your message.
  • Enquiry details — the treatment or service you are interested in.
  • Technical data — limited, anonymous information your browser sends automatically, such as device type and pages visited, where analytics are used.

If you go on to book a treatment, additional health and consultation information may be collected separately as part of your treatment record. That information is covered by the consent and records process completed at your appointment.

How I use your information

  • To respond to your enquiry and arrange a consultation or treatment.
  • To provide the services you have requested.
  • To keep records required for safe practice and insurance.
  • To improve this website and the service I offer.

Lawful basis

I rely on the following lawful bases under UK GDPR:

  • Consent — when you submit the contact form and agree to be contacted.
  • Legitimate interests — to respond to enquiries and run my business.
  • Contract — where processing is necessary to provide a service you have requested.
  • Legal obligation — where I must keep certain records.

Sharing your information

I do not sell your personal data. I may share limited information with trusted service providers who help run my business (for example, email hosting), and only where necessary. Any such providers are required to keep your information secure. I may also disclose information where required by law.

How long I keep your data

I keep enquiry information only for as long as needed to deal with your enquiry and for a reasonable period afterwards. Treatment and consultation records are kept for the period required by professional and insurance guidelines, after which they are securely deleted.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data I hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your data, where applicable.
  • Object to or restrict processing.
  • Request data portability.
  • Withdraw consent at any time.

To exercise any of these rights, please email hello@awakenedaesthetics.co.uk.

Security

I take appropriate technical and organisational measures to keep your information secure and to prevent unauthorised access, loss or misuse.

Cookies

This website uses cookies. For details of what is used and how to manage them, please see the Cookie Policy.

Complaints

If you are unhappy with how your data has been handled, please contact me first so I can put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

I may update this policy from time to time. Any changes will be posted on this page with a revised date.